TechLove Privacy Policy

Effective: November 1, 2020

As your Service provider, TechLove Inc., a limited liability company incorporated under the laws of State of Delaware, respects your legal rights of privacy when collecting, storing, using and transmitting Personal Information (as defined below) and this Privacy Policy explains our privacy practices. Please read the following carefully to understand our policy and practices regarding how your Personal Information will be treated. This Privacy Policy applies to all registered and unregistered Users of the Company and may from time to time be revised, or otherwise changed where necessary.

By being one of our Users or visitors to our Website you agree to be bound by all the terms and conditions set out in this Privacy Policy and THAT YOU GIVE US YOUR CONSENT to collect, use and disclose such Personal Information. If you do not accept the terms of this Privacy Policy or disagree with any subsequent amendments, changes, or updates we made, you MUST NOT access the Website and not use any Service provided by us. You hereby agree your only recourse in this case is to cease and desist from further use of the Service.

Warning: Our website and suite of software, including but not limited to computer and software (collectively, the “Software”) may contain or be used to transmit sexually explicit material that is intended for individuals 18 years of age or older. If you are under the age of 18, if such material offends you, or if it is illegal to view such material in your jurisdiction, do not continue.


The terms "you", "your", and "yours" refer to all users, and/or any user of the Software. The terms "its", "we", "us", "our" or “the Company” refer wholly or in part to TechLove Inc., and its related subsidiaries and affiliates . Our products, services, and software include but are not limited to Mirror Life (the “Services”). The "TechLove Privacy Policy" shall be referred to as the "Privacy Policy" hereinafter.

Your privacy is an important factor that we considered in the development of our Services. As such, we are committed to being transparent and open. This Privacy Policy explains generally how we receive information, which may include personally identifiable data ("Personal Data"), and what we do with that information once we have it and our security measures.



We may collect different types of personal and other identifiable information based on your use of the Services. Wherever the Company collects Personal Data we make an effort to provide a link to this Privacy Policy. When you create an account, use our website, and otherwise use our Services, we collect the following types of information from you:

For our website

  • Information you provide us:
    • Name
    • Contact information (e.g., email address, phone number)
    • Demographics information (e.g., location)
    • Communications between you and the Company
  • Any other information you provide us:
    • Device identifiers
    • Device details of what you are connecting with
    • Log file information
    • Geo-location information
    • Number of times you access our Services and the nature of your use
    • Language and identifying information
    • Your web requests
    • How you interact with links or features on the Services
    • Metadata and other technical data associated with any user provided information or content
    • Cookies and similar technologies

For Mirror Life

  • Information you provide us
    • User Content
  • Device identifiers
    • Device details of what you are connecting with
    • Operating system information
    • Bluetooth connection and status records
    • The product(s) you have connected to our software
    • Device type, model, and/or manufacturer
    • Data files or similar data structures stored on or associated with your user device
    • Data stored in connection with the device hardware, the device's operating system, and/or other software
    • Data sent to your device by the Company
  • Network address
  • IP address
    • Login records, including the time of turning the software on or off
    • Software crash details
    • The time of Bluetooth connection and disconnection
    • The version of the software that you are using
    • Time of activation and closing of the game
    • Time of the use of toy
    • Roles chosen in the game

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Company, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of the Company and the authorized third parties referred to herein.

We may also collect:
(i) Non-Identifiable Data. When you interact with the Company through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. The Company may store such information itself or such information may be included in databases owned and maintained by the Company, affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Services, the number of visitors to each page of our Services, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

(ii) Aggregated Personal Data. In an ongoing effort to better understand and serve the users of the Services, the Company may conduct research on its customer demographics, interests, and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and the Company may share this aggregate data with its affiliates, agents, and business partners. This aggregate information does not identify you personally. The Company may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

(iii) Cookies. A cookie is a text file placed on the hard disk of your computer by a Web page server. Please rest assured that the Cookies cannot be used to run programs or bring viruses to your device. Cookies are uniquely assigned to your computer, and can only be read by the web server in the domain which issued to you the cookies. The purposes of a cookie are to enable the Web server to recognize your return to a specific page, and to provide you convenience to save you time. You are provided with the option to accept or decline cookies. Most Web browsers will automatically accept cookies, and you can modify your browser setting to decline cookies. When you choose to decline cookies, your experience of interaction with the TechLove services can be compromised.

Both the Website and Mirror Life use cookies to better your interactions with the Website and Mirror Life. Our servers will send to your device a cookie while you visit our Website or Mirror Life. The cookies, however, cannot be used to personally identify you, but merely recognize your Web browser. We will not be able to know your identity unless you choose to identify yourself to us by, for instance, responding to our marketing questionnaire.

The types of Cookies include session-based and persistent-based Cookies. Session cookies only exist during a session and disappear while you close your browser or turn off your computer. Persistent cookies will be kept on your computer after you close your browser or turn off your computer. In case you choose to identify yourself to us, the Website use session cookies containing encrypted information to allow us to uniquely identify you, which allows us to, for instance, process your online requests or transactions.

Mirror Life and the Website use persistent cookies that only the Company will be able to read and use to identify your previous visit. Whenever you access Mirror Life or the Website, a unique identifier is assigned to you through the server. This unique identifier is associated with a persistent cookie that Mirror Life or our Website place on your browser. The security and confidentiality of the information stored in persistent cookies shall be especially taken care of by the Company. For example, Mirror Life does not store account numbers or passwords in persistent cookies.

(iv) IP Addresses. When you visit the Website or Mirror Life, the Company collects IP addresses to track and aggregate non-personally identifiable information. For example, our Website uses IP addresses to identify the regions from which users navigate the Website.


The Company uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. The Company may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services to better understand our users and to improve the Services. The Company may use this information to contact you in the future to tell you about Services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us as indicated below.


Our Company is not in the business of selling your Personal Data. Maintaining the privacy of your Personal Data is a vital part of our relationship with you and an important aspect of the Services that we provide. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

  • Business Transfers. As we develop our business, we might sell or buy businesses or assets, including Personal Data. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
  • Agents, Consultants, and Third Parties. The Company, like many businesses, sometimes contracts other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, and processing payments. When we contracts another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Additionally, we reserve the right to use third party analytics service providers and advertising partners to collect personally identifiable information about your online activities over time and across different website when you use our Services, including details as described in this Privacy Policy. This Policy does not apply to - and we are not responsible for - those other parties and their use. We encourage you to review the privacy policies of any third parties to learn about your choices about information they collect from you. Furthermore, we partner with third parties to provide certain support services to our users. These third parties are responsible for their own policies and procedures to protect your information. The Company is not responsible for the protection or use of information that users provide directly to any third party in conjunction with the use of Company's services. This privacy policy only applies to information provided directly to or obtained directly by Company during your use of our Services.
  • Please note that you may also log in to Mirror Life with your accounts of third-party softwares, e.g., Lovense Remote and Lovense Connect. In such cases, we will, with your consent, collect the relevant and needed Personal Data that you provided to those third-party softwares.
  • Legal Requirements. The Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the Company, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.


The Services enable you to transmit Content in the form of Text, Pictures, Audio messages, and Video messages. Text and Pictures are stored on our servers for seven days, and then automatically deleted; However, text sent by a User to a connected recipient are transmitted directly and not stored on our servers. Audio messages are stored on our servers for seven days, and then automatically deleted. Video messages do not pass through our servers and are transmitted directly from user to user. Vibration Patterns are stored on our servers for seven days, and then automatically deleted. Content posted using Mirror Life, including text and pictures, are stored on our servers until they are deleted by the User.

Remember, however, that there are various ways that recipients can save your Content using any number of techniques: screenshots, third party software, or any other image-capture technology. It also is possible that someone might be able to access messages forensically or find them in a device’s temporary storage.

Although our systems are designed to delete Content automatically after a given period of time, we cannot promise that deletion will occur within a specific timeframe. Additionally, we may need to suspend those deletion practices if we receive valid legal process asking us to preserve Content or if we receive reports of abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time if required by law.

* Please note that any Content that you send to the recipient as aforementioned does not fall within the scope of personal information which we will collect under Article 1 of the Privacy Policy. The Company hereby disclaims any obligation or liability for acquisition, storage and use of the Content by any third party, including the recipient, to whom the Content is sent by the User.


The Company does not knowingly collect Personal Data from individuals under the age of 18. If you are under the age of 18, please do not use the Services and do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's internet usage and to help enforce our Privacy Policy by instructing their children under the age of 18 never to provide Personal Data to the Services. If you have reason to believe that someone under the age of 18 has provided Personal Data to the Company through the Services, please contact us at [email protected], and we will endeavor to delete that information from our databases.


The Company takes commercially reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. The Company uses security measures for any personal and account data that we store (emails, phone numbers, etc.). Account-identifiable or user-identifiable data collected through the Services may be encrypted and stored on our internal databases for up to seven (7) days. The Company will not sell or transfer account-identifiable data to third parties. Any accessible data associated with your account or your profile can be retrieved only if you provide us with your account identifier. Please be reminded, however, that no internet or email transmission or data storage is ever fully secure or error free and that information on the Services may be accessed, disclosed or altered. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Data to Company via the Internet.

Please note that all payments for products and services are processed by third-parties. The Company makes good-faith efforts to use third-party companies which employ proper protections measures for private information. However, we have no control over said companies; therefore, the Company exclusively disclaims any obligation or liability for said third-parties' processes and security measures.


Your rights regarding your Personal Information are protected by local data protection laws and normally include:

The right to access your Personal Information (right to access);

The right to rectify inaccurate or incomplete Personal Information (right to rectification);

The right to restrict the processing of your Personal Information (right to restriction of processing);

The right to object to the legitimate processing of your Personal Information (right to object). Whenever we or our agents or contractors process your Personal Information for direct marketing purposes or share it with third parties for their own direct marketing purposes, you has the right to object at any time to such processing without providing any reason for such objection;

The right to erase your Personal Information to the extent permitted by other legal obligations (right to erasure, right to be forgotten);

The right to transfer your Personal Information to another controller (right to portability); and

The right to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.


Since our business is primarily operated in the United States and our main servers and offices are located in the United States, your information may be transferred to, stored, or processed in the United States. Considering our Company’s global operations, the Company may also have access to and transfer data that you have provided to our affiliates residing in other countries where the Company has operations. This Privacy Policy shall also apply where the Company transfers such data to other countries.

While the laws on data protection and other laws can be different between the United States and your country, we endeavor to protect your privacy, including, for instance, concluding an individual data processing agreement or comply with additional requirements applicable for Users as required in some jurisdictions (an example would be the Australian Privacy Act for Users domiciled in Australia); We may also be required to host User Data within the EU for those who domiciled in the EU/EEA or Switzerland - where you are domiciled in the European Union (“EU”) / the European Economic Area (“EEA”) or Switzerland and has explicitly requested hosting of your data in the EU, by using our Website or Mirror Lifer, however, you understand and consent to our collection, storage, processing, and transfer of your information to our facilities in the United States or other countries in which we operate and to our third-party contractors with whom we share the data for purposes described in this Privacy Policy.

Where Data is to be transferred from the EU/EEA and Switzerland, we will also need to comply with the EU–U.S. Privacy Shield Frameworks concluded between the U.S. Department of Commerce and the European Union as well as with the Swiss–U.S. Privacy Shield Framework. Whenever your Personal Information is collected, transferred to and stored by us in the United States or by our affiliates in other countries where we operate, we shall ensure an equally adequate level of protection, for instance by entering into standard data transfer agreement under Art. 46 GDPR, or we seek your prior consent to such international data transfers.


The Company hereby reserves the right to modify/ amend or otherwise change this Privacy Policy, as it deems necessary or appropriate because of legal compliance requirements or changes in Company's business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information. If you do not agree with our updated Privacy Policy, please do not use our Services.


If you have any further questions about this Policy, please contact us by email at [email protected].